Privacy Policy

Effective date: September 23, 2026

IT Virtual Department inc., doing business as ITVD (“ITVD,” “we,” “us,” or “our”), is the business responsible for the personal information described in this Privacy Policy. Our postal address is 10728 Whitburn St, Culver City, CA 90230-5421, United States. This Privacy Policy explains how we handle personal information when you visit our website, contact us, or use our services.

1. Information We May Collect:

Information you provide: Your name, work email address, company name, team size and location, the information included in your message, how you heard about ITVD, and any other details you choose to provide through a form, email, meeting request, or other communication.

Technical and usage information: Your IP address, browser and device information, operating system, referring pages, pages viewed, and information about how you interact with our website. Analytics information is processed only after you allow analytics cookies.

Cookie preference: We store your analytics-cookie choice in your browser so the website can remember it.

2. Sources of Personal Information:

We receive personal information directly from you, automatically from your browser or device when you use the website, and from service providers that help us operate the website and respond to requests.

3. How We Use Personal Information:

We use personal information to respond to inquiries; arrange meetings; prepare quotes and assessments; provide and improve our services; operate, secure, and troubleshoot the website; understand website usage when you consent to analytics; maintain business records; comply with legal obligations; and protect our rights and prevent fraud or misuse.

Legal bases for visitors in the EEA, United Kingdom, and similar jurisdictions: Depending on the activity, we rely on your consent, steps taken at your request before entering into a contract, performance of a contract, our legitimate interests in operating and improving our business and protecting our services, or compliance with a legal obligation. You may withdraw consent at any time without affecting processing that occurred before withdrawal.

Required information: Fields marked as required are necessary for us to review and respond to your request. If you do not provide them, we may be unable to respond or provide the requested service.

Automated decisions: We do not use information submitted through this website to make decisions based solely on automated processing that produce legal or similarly significant effects.

4. How We Disclose Personal Information:

We may disclose personal information to service providers that support website hosting, form processing, analytics, email, scheduling, security, and other business operations. These currently include Formspree for contact-form submissions, Google Analytics when analytics cookies are allowed, and Microsoft when you choose to use an external booking link. We may also disclose information to professional advisers, authorities, or other parties when reasonably necessary to comply with law, protect rights and safety, investigate misuse, or complete a business transaction.

Sale and targeted advertising: We do not sell personal information or share it for cross-context behavioral advertising.

5. Cookies and Similar Technologies:

Analytics cookies: Google Analytics loads only after you select “Allow analytics.” You can change your choice at any time by selecting “Cookie preferences” in the footer.

Browser storage: The website uses local browser storage to remember your analytics preference. You can also clear cookies and local storage through your browser settings.

6. Data Retention:

We retain personal information only for as long as reasonably necessary for the purposes described above, including responding to requests, maintaining business records, resolving disputes, enforcing agreements, and meeting legal, accounting, or security obligations. Retention periods depend on the nature of the information and the reason it is processed.

7. International Data Transfers:

ITVD and its service providers may process personal information in countries other than your own, including the United States. Where required, we use appropriate safeguards for international transfers and you may contact us for more information about those safeguards.

8. Your Choices and Privacy Rights:

Depending on where you live, you may have rights to request access to, correction of, deletion of, restriction of, or portability of your personal information; object to certain processing; withdraw consent; or appeal a decision about a request. You may also have the right to complain to your local data protection authority. Where the CCPA or another California privacy law applies to ITVD and the request, California residents may have additional rights, including rights to know, correct, delete, and limit certain uses, and the right not to receive discriminatory treatment for exercising those rights.

How to exercise your rights: Email privacy@itvd.io. We may need to verify your identity before completing a request. An authorized agent may submit a request where permitted by law, subject to appropriate verification. You can opt out of promotional emails by using the unsubscribe link in the message.

9. Data Security and Children:

Security: We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or loss. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Children: Our website and services are intended for businesses and are not directed to children under 16. We do not knowingly solicit personal information from children through this website.

10. Third-Party Links:

Our website may link to third-party websites or services, including LinkedIn and external booking pages. Their privacy practices are governed by their own policies, and we encourage you to review those policies before providing information.

11. Changes to This Privacy Policy:

We may update this Privacy Policy to reflect changes in our practices, services, or legal obligations. We will post the revised version on this page and update the effective date above.

12. Contact Us:

For questions, concerns, or privacy requests, contact:

IT Virtual Department inc. (DBA ITVD)
10728 Whitburn St
Culver City, CA 90230-5421
United States
Email: privacy@itvd.io