IT Virtual Department
Your IT Department.
Without the overhead.
ITVD offers growing companies a full IT Department, proactive support, security, and strategy, without the cost or complexity of building one in-house.
For teams of 20–200. Wherever work happens.
One dedicated team
All your IT: support, security, and strategy.
Wherever you work
Covering your team across every time zone.
Enterprise-level IT
Built for companies of 20 to 200 people.
The everyday work. Taken care of.
A complete IT Department, working inside the tools your team already uses.
24/5 IT Support
Fast help, across every time zone.
What’s includedDevice & Software Management
Full visibility and control over every device and license.
What’s includedTeam Tools & Cloud Management
The right tools, properly configured.
What’s includedEmployee Onboarding
New hires ready from day one.
What’s includedIT Governance & Documentation
Clear standards. Clean records.
What’s includedVendor & License Management
Less admin, better contracts.
What’s includedSupport for what’s next
AI Adoption
We help your team adopt AI tools safely, with the right policies, security setup, and training in place.
Security Hardening
We audit your security posture and close the gaps, typically moving clients from a 30% to 80%+ security score.
Cybersecurity via Theos Cyber
24/7 threat detection, SOC monitoring, and enterprise-grade security, made accessible for growing companies.
How it works
A clear start.
A lasting partnership.
From the first conversation to everyday support, you’ll know what happens next.
- 01
Seamless Kickoff
We start right away. Your dedicated IT team is ready from day one, no long setup period, no waiting.
- 02
360° IT Health Check
We run a complete diagnostic of your IT environment in the first month: risks identified, assets documented, priorities set.
- 03
Configuration & Quick Wins
We configure your key systems and deliver early improvements so your team feels the difference fast.
- 04
Policies & Compliance
We define and implement clear IT policies to strengthen security, standardize practices, and prepare you for audits or certification.
- 05
Ongoing Support & Monitoring
We continuously monitor performance and security, and stay ahead of issues before they become problems.
Service you can measure.
Client retention: every company that starts with us stays.
Ticket satisfaction score.
First response on every ticket, guaranteed.
Devices managed across client teams worldwide.
We track real KPIs and share them with every client in quarterly business reviews, because accountability is part of the service.
Our clients
Teams we are supporting.
In our clients’ words
People we work with.
In their own words.
The ITVD team has been invaluable, managing IT as we scaled from a team of 30 to 200, with backing from top VCs like a16z. Their asset management, IT support, and cost-optimizing solutions were crucial as we tackled the complexities of international servers and prepared for our acquisition. The ITVD team’s leadership reduced onboarding time from hours to minutes, fully inventoried our 300 devices, and even established our data center from scratch. Suffice it to say, we love ITVD.
Anthony LeungCEO & Co-Founder, Singularity 6
In the beginning, I managed our IT myself, but as we grew, I knew it was time to bring in professionals. ITVD has been with us ever since, and they’re now essential to our expanding team. I want to focus on design, not IT. With ITVD, I just call them, and they handle everything seamlessly; no stress, no hassle. It’s a relief knowing our IT is in such capable hands, allowing me to dedicate my energy to the creative side of our work.
Stephanie HarrochCEO, XID Design
Partnering with ITVD was one of our smartest decisions. Julien crafted a custom IT plan that covers everything we need; from implementing essential security protocols to meet insurance requirements to seamlessly handling device orders, setup, and shipments for our new hires. Knowing that Julien and the ITVD team are behind us gives us complete peace of mind as we scale and manage sensitive, confidential data. Their expertise allows us to focus on growth without worrying about IT logistics.
Matthieu SargentiniCOO, HROES
As our remote global team grew, we needed more formalized, scalable IT support. ITVD delivered exactly that — reliable processes, stronger security, and a true partnership that feels like part of our team.
Amanda SimmsCEO, Simms & Associates
ITVD has been instrumental in setting up and supporting our remote digital production house. No issue is too small or big for them; whether it’s resetting a Teams account or rescuing us from a locked computer, they’re there, responsive and ready to help. Julien brings an approachable, down-to-earth vibe that makes IT less intimidating, and he's tailored our support plan to fit exactly what we need. We couldn’t ask for a better partner to keep our team focused on what we do best: creating.
Samuel IrwinCEO, Dreambeast Media
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Technology partners & platforms
Tools your team already knows.
The platforms we configure, secure, and support as part of your IT Department.
A clearer picture of your IT
Ready to stop managing IT alone?
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